
Have you heard the story of the black
bamboo? I spent a great deal of time in Japan many years ago. While there, I met
an elderly gentlemen who had a beautiful bamboo garden in his yard. One day he
gave me a walking tour of this garden pointing out the different types of
bamboo.
“Few people,” the old man said in a ragged voice, “realize that there are
hundreds of types of bamboo. This is the Black Bamboo seed.” He held the small
seed between his thumb and forefinger like it was a holy relic. It looked like a
small walnut as far as I was concerned. “When planted, Mark-san, it must have
water and fertilizer nearly day.”
He then led me to a patch of dirt and pointed to it saying, “In this place there
will grow the most beautiful bamboo garden with stalks more than 20 feet high.
But it will require great loyalty and patience from its caretaker.”
I remember thinking, “Yeah right, 20 feet high. This guy is dreaming. I always
get hooked-up with the strange, eccentric odd-balls.” For the next few weeks I
watched the old man lovingly tending his dirt patch but nothing grew. Week after
week he kept watering and fertilizing yet there was not the tiniest sprout to
show for all his efforts. On the day of my departure back to the States, I
watched him outside my window. There he was on his knees gently pouring water
into the dirt - sprinkling fertilizer onto the soil. But there was nothing. I
remember thinking, “doesn’t this guy get it? When will he give up this lost
cause?”
Surprise Surprise
I returned to Japan several years later and again rented the same room. As I
looked out the window I saw the old man and I felt a tinge of sorrow for him.
There he was again with his water sprinkling can and little hand-spade. Yet
there was no dirt this time. In its place was the most magnificent bamboo garden
I have ever seen. The beautiful black bamboo grew higher than the roof of the
house itself. You see, what the old man failed to tell me was that when the
black bamboo seed is watered and fertilized repeatedly nothing appears to be
happening for months on end. Even after a year with the same process of feeding
and watering nothing visually happens.
Then, during the tenth month of the second year, the seed opens and a stalk
bursts through the ground. Within a period lasting no more than six weeks, the
bamboo grows to a majestic height of 20 feet!
The question is when did all this growth really take place - 20 feet in six
weeks or 20 feet in two years?
I believe that the growth was a result of precise events staged over the entire
two year period. Why? Because at any time during that period, had fertilizing
and watering not been maintained, the seed would surely have died.
Systemized Marketing
Marketing is much the same. To get a prospect to think of you first, to get an
old customer to think of you in a new way, to get an entire organization to
operate more productively or even to change long-standing attitudes and
behaviors, the mental changes may require pro-active relationship building for a
number of years.
And once the effort of the relationship building takes hold, results often
measure in double digit percentages. The return on effective relationship
development is enormous.
As business professionals we must take a more systemized approach to our
marketing efforts. Whether it’s developing effective advertising or collateral
material, creating an ad placement strategy or even launching a public relations
campaign, using a consistent systemized approach is far more effective than the
quick fix. This is true in building customer relationships as well.
Many people tell me "if I could only get in front of a prospect then I could
sell them my services." But in getting the customer’s attention and interest we
run the risk of losing credibility and being perceived as a “salesperson”. Now
there is a way to use a systemized approach to getting more appointments
“without” selling!
New Tele-Clinic
I would like to invite you to learn how to use a simple yet powerful five step
marketing approach to getting more appointments. I have never used this weekly
update to shamelessly promote myself for profit purposes. In fact this is the
FIRST TIME I have ever made an offer in this newsletter. Yet I have received an
overwhelming request from subscribers and web site visitors for information on
this particular topic.
In this Tele-clinic we will present non-selling principles, approaches and
techniques that will get you more appointments with qualified prospects. We will
cover:
How to establish the ground rules so it's easier to ask for an appointment.
What information your prospect should have BEFORE you meet with them (or even talk with them).
How to reach the right person without a battle.
The things you should never ask a prospect when you get them on the telephone.
The things you must ask your prospect before you set up an appointment.
Why you should spend more time REJECTING prospects rather than trying to get them to accept you.
How to get a prospect to ask YOU for an appointment instead of you asking them.
Why you should give your prospect homework after you've set the appointment. Several ways to pre-sell your services even before meeting for the appointment.
How to dramatically reduce appointment cancellations.
The five steps that we will cover in the Tele-Clinic is as follows:
Preparation
Reconnaissance
Contact
Rejection
Response
What’s a TeleClinic?
The content of our TeleClinics are practical and hands-on. The sessions are
highly interactive, not just one way information. We discuss principles and
strategies and how to put them into action. You get to ask plenty of questions.
We work with participants to clarify the ideas and show them how they can
implement each in their own business.
This TeleClinic will be held over a conference line and will last 20 to 30
minutes. It is supported by presentation material which each member will receive
prior to the event. Additionally, the entire presentation will be audio taped
and made available so that participants can replay the content "on demand".
We are only able to accommodate a maximum of 20 participants for this
TeleClinic, so sign-up today.
Simply click here to learn more and register to take part.